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Uber unveiled new app as ‘the operating system for your city life’


Uber is merging its ride-hailing and food delivery apps, adding a raft of new safety features, boosting alternate modes of travel like bikes, scooters, and public transportation, and getting involved in “virtual restaurants,” in addition to dozens of other product announcements that amount to a major bid to become, as the company’s CEO Dara Khosrowshahi says, “the operating system for your everyday life.”

The company rolled out the product updates at an elaborate, Apple-like event in San Francisco on September 26th. But first, Khosrowshahi sat down for an exclusive interview with The Verge to explain why overhauling the app makes sense at a time when Uber is struggling to stem its massive cash losses, facing questions about its approach to safety, and fighting multiple regulatory battles around the country.

The company rolled out the product updates at an elaborate, Apple-like event in San Francisco on September 26th. But first, Khosrowshahi sat down for an exclusive interview with The Verge to explain why overhauling the app makes sense at a time when Uber is struggling to stem its massive cash losses, facing questions about its approach to safety, and fighting multiple regulatory battles around the country.

“FOR US, THE CHALLENGE IS:

HOW DO WE NAVIGATE THOSE COMPLICATIONS?”

“We don’t just live in the digital sphere, and the real world comes with all kinds of complications,” Khosrowshahi said. “And for us, the challenge is: how do we navigate those complications and how do we make sure that we’re a constructive part of everyone’s life?”

You can read more from our interview with Khosrowshahi here.

Uber’s announcing a lot of stuff, so let’s take one thing at a time.

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